Free shipping in the Netherlands and Belgium

How does it work?

HOW IT WORKS
We've made the process of ordering our pet portraits incredibly fast and easy. Pet owners often have their hands full, so it was important to us to make the ordering process very simple.

STEP 1 - PLACE YOUR ORDER
Choose your portrait style for your dog or cat. We have different styles of portraits so you can choose the style that suits you.
Choose your options and upload your photo of your dog or cat (or other animal) using the upload button on the product page. Make sure your photo meets our photo guidelines below!
Add to cart and place your order.

STEP 2 - THE CREATION OF YOUR PAINTING
• Our expert designers create your personalized pet portrait with care and attention.
• We use a tablet with a drawing pen and computer. All lines in the photo are traced to then provide the design with details. This allows us to make adjustments to the design. We are a digital design team.
• We will send you an email once the painting is ready. Here you have the opportunity to rate it. If you are not completely satisfied, we will be happy to adjust it.

STEP 3 - PRINTING AND SHIPPING
• We print your unique pet painting on your chosen product.
• Once we have performed a final quality check, we will carefully pack your order and ship it to your door.
• You will receive the tracking number of your package as soon as it is available.


PHOTO GUIDELINES - PHOTO TIPS FROM OUR EXPERTS!
• Take your pet photo at eye level with your pet.
• It works best if the pet is facing away from the camera.
• Try to get a close-up so we can see the unique details of your pet.
• Natural daylight outside always results in the best photos. Try to avoid poor lighting!
• Don't upload blurry photos
• Make sure no ears are out of the frame!

Please note: We use the exact photo you upload with your order during our design process. So make sure the angle works well with your chosen portrait template, that the fur color is real, and that you're generally happy with the photo you upload. We try to adhere to any comments added to orders, but cannot guarantee this. E.g. We can indeed remove red eyes, but we cannot open your pet's mouth if it is closed in the photo.

If we receive a photo that does not meet our guidelines, we cannot guarantee that the final edit will turn out the way you want. We cannot offer replacements in these cases, so please take the time to take a good photo.

All examples on the site are made from high quality photos. It is your responsibility to ensure that the photo you provide meets our guidelines. If not, we will do our best to produce a high standard finish.

Handmade

Each order is completely drawn and printed by hand.

Fast delivery

Your order will be shipped safely and quickly with PostNL in the Netherlands and Belgium.

Always pay safely

Pay safely with iDEAL, Bancontact, Giropay, Sepa, Sofort, PayPal, credit card or afterwards with Klarna.